A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 22,000 /month
Jst Outsourcing Services Private Limited
Sector-17 Kurukshetra, Kurukshetra
0 - 1 years Experience in Customer Support / TeleCaller
Full Time
The Customer Service Executive plays a pivotal role in providing exemplary assistance to customers concerning company services. This position entails proficient communication wit customers via phone or email and the formulation of innovative problem-solving strategies
RESPONSIBILITIES:
1. Attending to customer inquiries, complaints, and returns with attentiveness and professionalism.
2. Conducting thorough reviews of customer accounts and transactions to resolve issu promptly.
3. Engaging with customers through various channels such as email, chat, or telephone
4. Efficiently processing orders, computing charges, and managing payments.
5. Monitoring and assessing customer satisfaction levels to ensure optimal service delivery.
6. Referring complex customer issues to higher authorities as needed.
