Customer Support Executive

Responsibilities:

• Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensuring a positive experience.

• Follow up customer calls wherever is necessary 

• Explain product features, pricing, and benefits to interested customers.

• Identify and qualify sales opportunities during support interactions, and reach out to potential users to introduce the software.

• Attend mandatory training sessions to stay updated on product or company policy changes 

• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.

• Follow established processes and procedures to maintain service quality.

Desired Skills and Requirements:

• Exp - 1 to 4 years or Freshers can also apply

• Any Graduate

• Proven experience in a customer support role, preferably in an inbound call center environment.

• Proficient in relevant computer applications

• Having accounting knowledge is a plus. 

• Excellent communication and active listening skills.

contact: HR Sunitha(9741875394)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., JOB SQUAD CONSULTANCY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at JOB SQUAD CONSULTANCY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.