Customer Support Executive

ob Title: Customer Service Associate

Shift: 8 Hours (Day/Evening/Night)

Job Description:

Company ke customers ko unke sawaalon ka jawab dena, problems ko solve karna, aur unhe company ke products/services ke baare mein madad dena. Candidate ko Hindi aur English dono mein baat karni aur samajhni aani chahiye.

Key Responsibilities:

• Customers se phone, email, ya chat ke zariye baat karna.

• Unki queries (sawaal) ko samajhna aur unka jawab dena.

• Customer complaints ko politely handle karna aur solution dene ki koshish karna.

• Product aur service ki basic jankari rakhna taaki customers ko sahi information di ja sake.

• Customer interaction ka record maintain karna.

• Zarurat padne par team aur senior staff ke saath mil kar problem solve karna.

Shift Timings:

• 8 hours shift (e.g., 9 AM to 5 PM, 10 AM to 6 PM, ya night shift)

• Shift timing company ke hisaab se flexible ho sakti hai.

Required Skills:

• Minimum 12th pass hona chahiye.

• Hindi aur English dono mein samajhne aur bolne ki ability honi chahiye (English samajhna zaroori hai).

• Achhi communication skills (bolne aur likhne mein).

• Computer chalana aana chahiye (basic MS Office aur typing).

• Patience aur problem-solving attitude.

• Team ke saath achha kaam karne ki skill.

Qualifications:

• Minimum 12th pass

• Hindi aur English dono aani chahiye

• Pehle customer service ka experience ho to fayda hoga, lekin zaroori nahi.

Work Environment:

• Office ya remote (company ke rules ke mutabiq)

• Phone, email, computer ka istemal

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15500 - ₹20500 per month + Incentives that depends on your interview. It's a Full Time job in Kanpur.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Jet Fly Airways Service Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at Jet Fly Airways Service Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.