Customer Support Executive

14,000 - 18,000 /month

Jeeves Consumer Services Private Limited

Mandal, Ahmedabad

0 - 2 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

10th Pass and above

Males Only

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Customer Support Executive to join our team at Jeeves Consumer Services Private Limited. The role offers ₹14,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to Hardware. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 10th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹18,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mandal, Ahmedabad.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 20 vacancies for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 0-2 years of experience are eligible to apply for this Customer Support Executive role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Mandal, Ahmedabad.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹14,000-₹18,000 per month. This is a Full Time job and has 20 openings.