Customer Support Executive

Post: Customer Happiness Consultant

Experience: Freshers & experienced both can apply

Qualification :Graduate

Working Days: 6 Days/Week, Rotational Week-Offs, Rotational Shifts

Roles and Responsibilities: -

• Handle inbound and outbound calls related to insurance products, services, and claims.

• Provide accurate information about policy details, premium payments, coverage, and benefits.

• Assist customers with policy renewals, cancellations, and endorsements.

• Resolve customer queries and concerns efficiently while maintaining a positive experience.

• Escalate unresolved or complex issues to the appropriate department/team.

• Maintain a record of customer interactions, follow-ups, and resolutions in the CRM system.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Jaipur.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 30 Customer Support Executive at Jaipur
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.