Customer Support Executive

Here's a tailored Job Description (JD) for a Customer Support Executive based in Koramangala, with requirements for English and any regional language:

Job Title: Customer Support Executive

Location: Koramangala, Bangalore
Job Type: Full-Time
Experience: 0–1 years (Freshers welcome)
Languages Required: Fluent in English and at least one regional language (Kannada, Tamil, Telugu, Hindi, etc.)

Job Summary:

We are seeking a proactive and customer-oriented Customer Support Executive to join our team in Koramangala. You will be the first point of contact for customers, handling queries, resolving issues, and providing an excellent service experience in both English and a regional language.

Key Responsibilities:

• Handle incoming calls, emails, and chats from customers.

• Resolve customer queries, complaints, and requests efficiently and professionally.

• Maintain accurate records of interactions and transactions using CRM tools.

• Follow communication guidelines and standard procedures.

• Provide information about products, services, or policies.

• Coordinate with internal teams to ensure customer satisfaction.

• Meet daily targets for response time, resolution, and customer satisfaction.

Required Skills:

• Excellent communication skills in English and one regional language (e.g., Kannada, Tamil, Telugu, Hindi).

• Ability to handle pressure and multitask.

• Patience, empathy, and a customer-first attitude.

• Basic computer knowledge and familiarity with customer service software is a plus.

• Willingness to work in rotational shifts if required.

Educational Qualification:

• 12 and Graduate

• Customer service training or prior experience is an added advantage

Benefits:

• Fixed salary + Incentives

• Friendly work environment in a prime Bangalore location

• Professional development and training

• Career growth opportunities

Hr Grahya

9071269993

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹17000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Jai Global Tech.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at Jai Global Tech
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.