Customer Support Executive

 Making outbound calls to our client's Members basis the leads provided offering the customers products which would help them in their life partner search. 

 Following the defined sales process to convert free members into revenue paying customers. 

 Ensuring Call Disposition Comments are updated once the call is completed with all relevant details. 

 Making required number of calls for following up with Enquiries which are not converted. 

 Updating the details of follow-up in the system. 

 Meeting daily talk time Targets and Calls to be done. 

 Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met. 

 Appearing for periodic evaluations. 

 Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership. 

 Maintaining all documentation that pertains to the above responsibilities.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., IWORKS CONSULTING.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at IWORKS CONSULTING
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.