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Customer Support Executive

salary 17,000 - 26,000 /month
company-logo
job companyIson Xperiences
job location Silk Board, Bangalore
job experience0 - 5 years Experience in Customer Support / TeleCaller
15 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF
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PAN Card, Aadhar Card, Bank Account

Job Description

📌 Job Role

Position: Customer Support Executive

Process: Customer Support – Prepaid & Postpaid Services

Work Mode: Work from Office

Qualification: 12th Pass / Any Degree

Experience: Freshers & Experienced

Shift: 24/7 Rotational Shifts

🎯 Roles & Responsibilities

Handle customer queries and provide accurate and timely resolutions.

Assist customers with troubleshooting and service-related issues.

Handle customer queries related to prepaid and postpaid services.

Understand customer concerns and provide appropriate information and guidance.

Maintain professional, polite, and customer-focused communication.

Communicate effectively in English while handling customer interactions.

Follow process guidelines, company policies, and customer service quality standards.

Maintain a high level of customer satisfaction during every interaction.

Ensure customer issues are handled efficiently while meeting defined service standards.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹17,000-₹26,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Silk Board, Bangalore.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 15 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Silk Board, Bangalore.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-5 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹17,000-₹26,000 per month. This is a Full Time job and has 15 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 17000 - ₹ 26000

English Proficiency

Yes

Contact Person

Pragya Shrivastav

Interview Address

No. 31/9, Krimson square, Near Central Silk Board, Junction, Hosur Rd, Bommanahalli, Bengaluru, Karnataka PIN: 560068, Silk Board, Bangalore
Posted 3 days ago
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