Customer Support Executive

We are seeking a customer-focused and enthusiastic for the position Customer Support Executive representative to join in our team, The ideal candidate will handle inbound and/or outbound calls to provide information, support and resolve customer inquiries efficiently and professionally.

Key Responsibilities -

- Answer incoming calls and respond to customer queries promptly and professionally

- Make Outbound calls to follow up on customer request or promote service/product (if applicable)

- Provide accurate service, and policy information to customers

- Resolve Customer Issue and complaint with patience and empathy

- Log all interaction and update customer records in the database

- Meet daily, weekly and monthly performance metric and call targets

- Escalate complex issue to the appropriate department as necessary

- Maintain a positive, respectful, and solution-oriented attitude at all times.

Qualification:

Candidate should have minimum 6 months of experience.

Candidate can apply from any qualification background

Freshers can Apply

Mandatory Requirement.

Languages: - Hindi and English (Compulsory)

Work Location: - Tamil Nadu - Chennai - Guindy and OMR/Perungudi

Interested Candidate can contact via-

Email - sneha@innov.in

Phone no.- +91 7708390529

HR - Ms. Sneha

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., INNOVSOURCE SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 30 Customer Support Executive at INNOVSOURCE SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.