Customer Support Executive

40,000 - 45,000 /month

Innova Communications

Kalwara, Jaipur

2 - 5 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: Telecom / ISP

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Insurance, PF

PAN Card, Aadhar Card

Job Description

Job Description

We are seeking a candidate with strong exposure to international telecom clients. The role involves managing customer and internal billing queries, resolving disputes, validating service disconnections, and coordinating with cross‑functional teams to ensure billing accuracy, SLA adherence, and high customer satisfaction.

Required Skills & Experience

Strong exposure to telecom processes (billing / order management / service management) – preferred.
Prior experience in BPO/KPO or shared services environment.
Working knowledge of billing or order management tools.
Excellent verbal and written communication skills.
Strong analytical and problem‑solving abilities.
Proficient in MS Excel and handling MIS / reporting trackers.
Exposure to tools such as Salesforce, Oracle, SAP – preferred.

Educational Qualification

Any graduate: B.Com / BBA / B.A / B.Sc / B.Tech or equivalent.
Finance / Commerce background preferred, but not mandatory.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a Graduate and above qualification with 2-5 years of experience and skills like International Calling, Query Resolution for this Customer Support Executive job offered by Innova Communications in Kalwara, Jaipur.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹40,000-₹45,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kalwara, Jaipur.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Kalwara, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Query Resolution along with 2-5 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹40,000-₹45,000 per month. This is a Full Time opportunity and has 20 openings available.