Customer Support Executive

Job Summary:

The Customer Support Executive will be responsible for handling customer inquiries, resolving issues, and ensuring an excellent customer experience. The role involves interacting with customers via phone and maintaining high levels of customer satisfaction and retention.

Key Responsibilities:

• Respond promptly and professionally to customer queries phone.

• Identify customer needs and assist them in using specific services.

• maintaining a positive attitude.

• Maintain detailed and accurate records of customer interactions and feedback.

• Escalate unresolved issues to the appropriate internal teams and ensure timely follow-up.

• Collaborate with operations teams to enhance the customer experience.

• Keep up-to-date with product knowledge, company policies, and system updates.

• Contribute to team performance goals by achieving individual targets.

• Suggest process improvements to enhance service quality and efficiency.

Required Skills and Qualifications:

• 12 th in any field (Business, Communication, or related field preferred).

• Proven experience in a customer service or support role (0–2 years preferred).

• Excellent verbal and written communication skills.

• Strong problem-solving abilities.

• Ability to multitask, prioritize, and manage time effectively.

• Proficiency with MS Office tools.

• Positive attitude and a customer-first mindset.

Compensation & Benefits:

• Competitive salary and performance-based incentives

• Health insurance and other benefits

• Job stability

• Opportunities for professional growth and development

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Infinity India Travel Club Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at Infinity India Travel Club Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.