Customer Support Executive

We are seeking a motivated and professional Customer Support Executive to join our team for IntrCity by RailYatri in Kochi at our kacheripadi location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns. Should be proficient in Hindi and English.

Desired Experience & Skills for Customer Support Executive Role:

• Identify customer concerns and provide timely support for their queries.

• Be proficient in our products and services and communicate effectively to the customer.

• Responding to queries from customers and giving timely support when requested.

• Coordinating with multiple teams to ensure the timely response to inquiries.

• Collecting customer feedback and upselling our services wherever applicable.

• Ensure all communications are logged timely and correctly.

• Ensure individual sales targets are met without fail.

• Flexible to work on rotational shifts.

• Excellent communication and interpersonal skills.

• Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 10th Pass and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹16000 per month that depends on your interview. It's a Full Time job in Kochi.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., INDORAILBUS TRAVEL PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 15 Customer Support Executive at INDORAILBUS TRAVEL PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.