Customer Support Executive

Job Description

Position Title: Virtual Patient Relationship Manager

Description: Our healthcare organization is seeking a Virtual Patient Relationship Manager (VPRM) to provide exceptional customer service to current and potential patients. The VPRM will be responsible for handling inbound and outbound calls related to doctor and specialist information, appointment scheduling, and general patient concerns. The position is located within the hospital premises, and the successful candidate will be required to maintain high levels of professionalism while building strong relationships with each caller.

Responsibilities:

• Manage inbound and outbound calls from patients seeking information on doctors and specialists, appointment scheduling, and general patient concerns.

• Make outbound calls to gather feedback and follow-up with patients.

• Respond to emergency code announcements in a timely and professional manner. • Maintain high levels of professionalism with patients while building strong relationships with each caller.

• Update patient data in the patient service database after each call.

• Maintain regular communication with the management team.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹18000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Impetus Consulting Associates Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at Impetus Consulting Associates Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.