A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 17,000 /month
I-sourcing Technologies Private Limited
Navrangpura, Ahmedabad
6 - 24 months Experience in Customer Support / TeleCaller
Full Time
We are looking for a customer-focused professional to handle customer interactions across calls, chats, and emails. The role involves understanding customer concerns, providing accurate solutions, and ensuring a positive service experience at every touchpoint.
Respond to customer queries in a timely and professional manner.
Understand issues, provide clear resolutions, and follow up when required.
Maintain service quality and customer satisfaction standards.
Record interactions accurately and update customer details.
Coordinate with internal teams to resolve escalations smoothly.
6 Months to 2 years of experience in customer support or service roles
Clear communication skills with a calm and confident approach
Strong problem-solving ability and attention to detail
Customer-first mindset with a professional attitude
Basic computer knowledge and willingness to learn
