Customer Support Executive

As a Customer Support Executive, you will be the first point of contact for customers seeking
assistance with our products/services. Your role will involve addressing customer inquiries, solving
issues, and ensuring that customers receive the best possible experience with our brand. We are
looking for someone with a positive attitude, great communication skills, and a willingness to learn
and grow within the company.

Key Responsibilities:
- Answer customer queries via phone, email, or chat, ensuring a positive and professional
experience.
- Resolve basic technical issues or escalate complex problems to appropriate teams.
- Provide clear and accurate information regarding products, services, and policies.
- Record and maintain detailed customer interaction logs in the CRM system.
- Follow up with customers to ensure satisfaction and close any open issues.
- Work closely with the team to improve customer experience and support processes.
- Participate in ongoing training to enhance product knowledge and customer service skills.

Preferred Skills:
- Strong verbal and written communication skills.
- Basic understanding of computer systems and software (MS Office, CRM tools, etc.).
- Excellent problem-solving skills and attention to detail.
- A positive and calm when talking to customers.
- Ability to work in a team environment and collaborate with other departments.
- Willingness to learn and adapt in a fast-paced environment.
- Familiarity with chat and email support tools.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹22000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., I-SOURCING TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at I-SOURCING TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.