Job Description – Service Support Executive

Summary

We are looking for two highly driven and customer-focused individuals to join our team as Service Support Executives. This role involves ensuring seamless service operations by assisting customers, coordinating service requests, and maintaining smooth communication across internal teams. The ideal candidate is detail-oriented, proactive, and committed to delivering an excellent customer experience.

Responsibilities

·        Provide exceptional customer service by addressing inquiries and resolving service-related concerns promptly and professionally.

·        Coordinate and track service requests, ensuring timely completion of all tasks.

·        Collaborate with internal teams—including field service technicians, sales teams, and other departments—to ensure smooth and effective service operations.

·        Maintain accurate and up-to-date records of service requests, customer interactions, and service activities.

·        Conduct regular follow-ups with customers to ensure satisfaction and address any outstanding issues.

Qualifications / Requirements

·        Graduate in any discipline.

·        Preferably 1–2 years of experience in customer service or a service support role.

·        Strong interpersonal and communication skills (both verbal and written).

·        Ability to work independently as well as collaboratively in a fast-paced environment.

·        Proficiency with MS Excel, MS Word, and other relevant tools.

·        Strong organizational skills with the ability to multitask and prioritize effectively.

Additional Information

This job description outlines the primary duties and qualifications for the Service Support Executive role. Responsibilities may evolve based on the company’s operational needs.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Hyrestack Business Consultants.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at Hyrestack Business Consultants
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.