Job Description
Handle customer queries via calls, chat, or email
Provide accurate information and resolve issues
Maintain customer satisfaction and service quality
Follow company guidelines and processes
🔹 Key Responsibilities
Answer inbound/outbound calls professionally
Resolve customer complaints efficiently
Record customer interactions in the system
Escalate complex issues to higher teams
Meet daily/weekly performance targets
🔹 Skills Required
Good communication skills (English + local language)
Basic computer knowledge
Problem-solving ability
Active listening skills
Ability to work in shifts
🔹 Eligibility Criteria
Minimum qualification: 10th / 12th / Graduation
Freshers & experienced both can apply
Age: 18+