Can freshers or experienced candidates apply for this Customer Support Executive role?

Candidates who have a Diploma and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.

What is the salary and job type for this role?

The salary for this Customer Support Executive job ranges between ₹18,000-₹25,000 per month. This is a Full Time job.

What shift and timings does this job follow?

This Customer Support Executive job follows a Day shift.

Do you need to visit the office for this job?

Yes, candidates need to visit the office and work from the location in Tambaram, Chennai.

How many openings are available for this position?

There are 2 openings available for this position.

Is this job open for all genders?

Yes, this Customer Support Executive job is open for both male and female candidates.

Where is this job located?

This Customer Support Executive job is located in Tambaram, Chennai.

Why should you apply for this Customer Support Executive job?

This Customer Support Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.

Customer Support Executive

18,000 - 25,000 /month

Hinduja Group

Tambaram, Chennai

0 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi

Diploma and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

DONOT APPLY IF YOU CAN'T SPEAK Hindi , English

Experience Required: 0-1 Years

Location: Sriram Gateway, Perungulathur (Near Tambaram), Chennai

Employment Type: Full-Time

Languages Preferred: English, Hindi, Tamil, Telugu

Job Summary

We are seeking enthusiastic and customer-oriented Customer Support Executives to join our team. The ideal candidate should possess excellent communication skills in both Hindi and English and be passionate about delivering exceptional customer service. Freshers and candidates with up to 1 year of experience are welcome to apply.

Key Responsibilities

Handle customer inquiries and support requests through phone, email, chat, and other communication channels.
Communicate effectively with customers in Hindi and English.
Resolve customer concerns and complaints in a professional and timely manner.
Provide accurate information about products, services, and processes.
Maintain records of customer interactions in the CRM/system.
Escalate unresolved issues to the appropriate departments when necessary.
Follow up with customers to ensure complete resolution and satisfaction.
Meet defined service quality and productivity targets.

Required Qualifications

Any Graduate (preferred).
0-1 year of experience in Customer Service, Customer Support, BPO, or Call Center roles.
Freshers with excellent communication skills can also apply.
Strong verbal and written communication skills in Hindi and English (mandatory).
Good listening, interpersonal, and problem-solving skills.
Basic computer proficiency and familiarity with MS Office applications.
Ability to work in a fast-paced customer-focused environment.

Preferred Skills

Experience in voice process/customer handling is an advantage.
Knowledge of CRM tools is a plus.
Ability to handle customer objections and resolve issues effectively.
Positive attitude and willingness to learn

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Diploma and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹18,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tambaram, Chennai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Executive job is located in Tambaram, Chennai.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.