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Customer Support Executive

salary 11,000 - 22,000 /month
company-logo
job companyHexaware Technologies Limited
job location Danish Nagar, Bhopal
job experience0 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: PF, Medical Benefits
star
Laptop/Desktop

Job Description

We are looking for a Job Title to join our team Company Name to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary of In Hand Salary and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with Working Days during the Shift Type shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹11,000-₹22,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Danish Nagar, Bhopal.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 50 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Danish Nagar, Bhopal.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹11,000-₹22,000 per month. This is a Full Time job and has 50 openings.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Medical Benefits

Skills Required

Domestic Calling, International Calling, Non-voice/Chat Process, Query Resolution, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 11000 - ₹ 22000

Contact Person

Akanksha Chouksey
Posted 6 hours ago
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