Customer Support Executive

Join our dynamic Ecommerce customer support team as a Voice Process Executive! We are looking for enthusiastic individuals—freshers and experienced professionals alike—who are passionate about delivering exceptional service to our customers.

Key Responsibilities

• Handle inbound and outbound customer calls related to orders, returns, product inquiries, and other ecommerce services.

• Resolve customer issues efficiently and professionally, ensuring high levels of customer satisfaction.

• Maintain accurate records of customer interactions and transactions.

• Collaborate with other departments to resolve complex queries.

• Adhere to company policies, procedures, and quality standards.

Qualifications

• Minimum qualification: HSC (12th Pass) / Undergraduate / Graduate in any discipline.

• Good communication skills in English and regional languages.

• Basic computer literacy and typing skills.

• Positive attitude, customer-centric approach, and willingness to learn.

Experience

• Freshers and experienced candidates are welcome to apply.

Salary & Benefits

• Salary: Up to ₹15,000 in hand per month.

• Unlimited incentive earning potential based on performance.

• Cab facilities available during odd hours.

• Rotational shifts with 2 days week offs.

• Internal job postings every 6 months for career growth.

• Friendly and engaging corporate work culture.

Why Join Us?

• Opportunity to work with a leading ecommerce brand.

• Fast-track career growth with regular internal job postings.

• Attractive incentives and employee-friendly policies.

• Supportive team environment and modern office amenities.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹16000 per month that depends on your interview. It's a Full Time job in Bhopal.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., HEXAWARE TECHNOLOGIES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at HEXAWARE TECHNOLOGIES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.