Customer Support Executive

Job Title: Customer Support Executive

Location: Bangalore
Company: Startek

About the Company:

Startek is a leading global provider of customer experience solutions, helping brands connect better with their customers through voice, chat, email, and social support. Join a vibrant team that values learning, collaboration, and career growth.

Job Responsibilities:

• Handle inbound and outbound customer calls professionally.

• Resolve customer queries related to products, services, or billing.

• Provide accurate information and ensure a high level of customer satisfaction.

• Maintain records of interactions and update customer details in the system.

• Meet performance targets related to quality, efficiency, and attendance.

Required Skills:

• Good communication skills in English and Hindi.

• Basic computer knowledge and typing skills.

• Ability to handle pressure and work in rotational shifts.

• Strong problem-solving and interpersonal skills.

Eligibility Criteria:

• Education: 12th Pass / Graduate (any stream).

• Experience: Freshers and Experienced candidates can apply.

• Shifts: Rotational shifts (Day/Night as per process).

Salary & Benefits:

• Salary: ₹15,000 – ₹20,000 per month (depending on experience).

• Incentives based on performance.

• Cab facility for night shifts.

• Career growth opportunities and paid training provided.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Hellowork Consultants.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at Hellowork Consultants
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.