Customer Support Executive

13,000 - 17,000 /month

Heaven Nova

Gandhi Nagar, Bhopal

0 - 5 years Experience in Customer Support / TeleCaller

40 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Shift Timing: Between 8:00 AM – 9:00 PM (Any 9-hour shift)
Weekly Off: Rotational Week Off
Note: Female employees will be assigned shifts only up to 8:00 PM.

Job Description

We are looking for enthusiastic and customer-focused Customer Service Associates (CSA) to join our team. The ideal candidate should possess excellent communication skills and a customer-centric approach to handle customer interactions effectively.

Eligibility Criteria

Graduates: Freshers and experienced candidates can apply.
Undergraduates: Minimum 6 months of calling/customer service experience is mandatory.
Excellent verbal communication skills.
Basic computer knowledge and typing skills.
Immediate joiners preferred.

Key Responsibilities

Handle inbound and/or outbound customer interactions.
Resolve customer queries and provide accurate information.
Maintain a high level of customer satisfaction.
Record customer interactions and update relevant systems.
Follow company policies and quality standards during customer interactions.

Requirements

Strong communication and interpersonal skills.
Ability to work in rotational shifts.
Customer-oriented mindset with problem-solving abilities.
Willingness to work from the office location in Bhopal.

Preferred

Immediate joiners.
Prior experience in customer service, telecalling, BPO, or customer support roles.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹13,000-₹17,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gandhi Nagar, Bhopal.
How many openings are available for this position?
Ans : There are 40 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Gandhi Nagar, Bhopal.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹13,000-₹17,000 per month. This is a Full Time opportunity and has 40 openings available.