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Customer Support Executive

salary 10,000 - 15,000 /month
company-logo
job companyGrassroots Solutions & Services Private Limited
job location Vasanth nagar, Bangalore
job experience0 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Kannada
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Rotational Shift
star
Job Benefits: Insurance, PF
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Job Description

Customer Care Job Description - ConfirmTKT

Responsibilities

· Daily processing of calls received and outbound calls within assigned turnaround time

· Awareness of the client’s business, operational activities, and processes

· Adaptable to learn new processes, concepts, and skills

· Develops and maintains documentation

· Escalates issues and seeks advice when faced with complex issues/problems

· Minimize customer complaints and escalations by providing exceptional service and call control

· Keep process, technical, operational and sales knowledge (of self) maintained/updated

Skills

· Reliable, proactive approach to entrusted tasks

· Written and spoken ability to communicate in English for organizational interaction

· Fluent spoken ability to communicate in English and Hindi

· Working knowledge of MS Excel, MS Office

· Good presentation skills

· Flexibility to work in rotational shift and offs

Qualifications

Education: Any graduate/undergraduate from Govt. recognized universities, freshers acceptable

Experience: 0 - 6 months industry experience

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹15,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vasanth nagar, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Executive job. Only male candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Executive job is located in Vasanth nagar, Bangalore.
  8. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Shift

Rotational

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Roopa

Interview Address

First floor, Corporate Miller, 332/1, Thimmaiah Rd, Govinda Chetty Colony, Vasanth Nagar, Bengaluru, Karnataka 560052, Vasanth nagar, Bangalore
Posted 6 days ago

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