Customer Support Executive

Main Responsibilities

Receive and Review Claims

- Acknowledge receipt of claims filed by policyholders (e.g., due to accidents, property damage, or medical issues).

- Review the details of the claim and assess whether the event is covered by the insurance policy.

Investigate the Claim

- Contact the claimant to gather information.Insurance Claim Agent

- Visit the scene of the incident if needed (e.g., accident site, damaged property).

- Collect relevant documents such as photographs, police reports, medical records, or repair estimates.

- Interview witnesses or other involved parties as required.

Assess the Damage or Loss

- Evaluate the extent and nature of the damage or loss.

- Work with professionals such as repair contractors, medical personnel, or auto mechanics to assess the costs involved.

Determine Liability

- Analyze the circumstances of the claim to determine fault (if applicable).

- Ensure the claim meets policy conditions and terms.

Settle the Claim

- Calculate the appropriate payout amount.

- Approve and issue payment or deny the claim with a clear explanation.

- Communicate the decision to the claimant and respond to any questions or concerns.

Maintain Documentation

- Keep detailed records of all communications, investigations, and decisions.

- Ensure all processes comply with legal standards and internal company policies.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹12000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., GODJN SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 90 Customer Support Executive at GODJN SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.