Customer Support Executive

We are looking for a Customer Support Executive to join our team Genxlead Retail Private Limited (Shyaway) . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Products. The role offers ₹17000 - ₹22000 and a dynamic environment with opportunities for growth.

• Handle customer complaints and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

• Identify and assess customers’ needs to achieve satisfaction.

• Build sustainable relationships and trust with customer accounts.

• Manage large inbound calls.

• Provide accurate, valid, and complete information by using the right methods and tools.

• Follow communication procedures, guidelines, and policies.

• Take the extra mile to engage customers.

• Strong phone contact handling skills and active listening.

• Ability to multi-task, prioritise, and manage time effectively.

• Customer orientation and ability to adapt to and respond to different types of characters.

• Proven customer support experience is an added advantage.
  
  Excellent communication in Hindi and English is mandatory

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Krishnagiri.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., GENXLEAD RETAIL PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at GENXLEAD RETAIL PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.