Customer Support Executive

15,000 - 22,000 /month

Genxlead Retail Private Limited

Perandapalli, Krishnagiri

0 - 2 years Experience in Customer Support / TeleCaller

4 Openings

Full Time

Computer Knowledge

Domestic Calling

Languages: Telugu, Kannada

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Roles and responsibilities

Handle customer complaints and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts.
Manage large inbound calls.
Provide accurate, valid, and complete information by using the right methods and tools.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.
Strong phone contact handling skills and active listening.
Ability to multi-task, prioritise, and manage time effectively.
Customer orientation and ability to adapt to and respond to different types of characters.
Proven customer support experience is an added advantage.

Qualifications and experience

Graduates from any stream.
Fresher or 0 to 2 years in customer care domestic voice process.
Excellent communication in English, Hindi, Kannada, Telugu and Tamil is mandatory.

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹22000 per month that depends on your interview. It's a Full Time job in Krishnagiri.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Genxlead Retail Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 4 Customer Support Executive at Genxlead Retail Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.