Job description – Customer Support | Tele marketing
Freshers 0 – 6 month exp
Need : Good Fluency In Tamil & Reasonable in English is ok.
Timings – 9.30 – 6pm
Sunday – Off
Core Responsibilities
Outbound Lead Generation: Initiate outbound calls to potential customers using a provided database to introduce our products/services and generate active interest.
Sales Pitching & Conversion: Deliver engaging, clear, and structured sales presentations tailored to the prospect's needs to drive high conversion rates.
Relationship Management: Build rapport with prospects, answer inquiries, explain product benefits clearly, and resolve customer complaints professionally.
Data & CRM Management: Maintain precise, up-to-date records of all telephonic interactions, customer feedback, and sales pipeline statuses within the CRM software.
Target Achievement: Consistently meet or exceed daily call volumes, lead generation targets, and monthly sales quotas.
Follow-ups: Conduct structured follow-up calls with warm prospects to systematically guide them through the sales funnel.