Customer Support Executive

18,000 - 21,000 /month

Genesis Placement Services

Koyambedu, Chennai

1 - 4 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Tamil, Telugu

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Benefits: Meal, PF

Job Description

We are looking for a Customer Support Executive to join our team at Genesis Placement Services to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹ 18,000 - ₹ 21,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support Executive job

What qualifications and experience are required for this Customer Support Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹18,000-₹21,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koyambedu, Chennai.
How many vacancies are there for this Customer Support Executive job?
Ans : There is 1 vacancy for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-4 years of experience are eligible to apply for this Customer Support Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Koyambedu, Chennai.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹21,000 per month. This is a Full Time job and has 1 openings.