Handing customer queries and provide solution
Chat Support, Reply To all Emails, Handling calls
Build relationships with your customers - Proactively respond to queries, assess feedback & provide concrete time bound solutions that satisfy them - You will actively collect reviews, feedback and implement practices that automate manual responses - Implement innovative strategies & assess tools that can enable a better support experience
Qualifications
Fluent English-Hindi Communication written and verbal
Bachelors / Master Degree
Very polite and calm person needed who can handle Critical Situation
Problem solving skills