We are looking for a Customer Support Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12000 - ₹14000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Executive job
What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹14000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Future Tech Corporate Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 5 Customer Support Executive at Future Tech Corporate Solutions
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Rotational Shift.
Read More
Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Domestic Calling, Computer Knowledge
Shift
Rotational
Contract Job
No
Salary
₹ 12000 - ₹ 14000
Regional Languages
Hindi
English Proficiency
Yes
Contact Person
Divya
Interview Address
Mount Road, Chennai
Posted 10+ days ago
Apply to similar jobs
Telecaller
₹ 15,000 - 30,000 per month
S C Enterprises
Work from home
Skills: ,, Other INDUSTRY
New
12 Openings
Email Process Executive
₹ 18,000 - 21,000 per month
Kyonac
Work from home
0 - 1 years Experience in Customer Support / TeleCaller
New
4 Openings
Telecalling Team Leader
₹ 20,000 - 30,000 per month
Campaignwala
Work from home
0 - 6 months Experience in Customer Support / TeleCaller
New
99 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
Stay updated with your job applies
Apply on jobs on the go and recieve all your job application updates