Customer Support Executive

20,000 - 28,000 /month

Flobiz

HSR Layout, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi

12th Pass and above

Males Only

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card

Job Description

We are looking for a Customer Support Executive to join our team Ison Xperience. The role offers ₹20000 - ₹28000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0-1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹28,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 99 vacancies for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Executive role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is HSR Layout, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹28,000 per month. This is a Full Time job and has 99 openings.