Customer Support Executive

10,000 - 15,000 /month

Five Splash Infotech Private Limited

Dimna, Jamshedpur

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Job Description: Customer Care Executive (BPO)

Location: 3rd Floor, Reliance Smart Bazaar, NH-33, Mango, Jamshedpur, Jharkhand

Industry: BPO / Customer Support

Employment Type: Full-time

Salary: Up to ₹15,000 in-hand (based on experience & process)

Experience: Freshers & Experienced candidates welcome

Role Overview

We are hiring Customer Care Executives to handle Voice, Chat, and Email processes. The role involves delivering excellent customer support, resolving queries efficiently, and ensuring a positive customer experience.

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Key Responsibilities

• Handle customer interactions via Voice / Chat / Email channels

• Understand customer issues and provide timely and accurate resolutions

• Maintain professionalism and service quality standards

• Document customer interactions and update systems accurately

• Meet individual and team performance metrics (TAT, quality, productivity)

• Follow process guidelines and compliance standards

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Eligibility & Skills Required

• Minimum 12th pass / Graduate

• Good communication skills in English & Hindi.

• Basic computer knowledge

• Customer-focused attitude with problem-solving skills

• Ability to work in rotational shifts (as per process requirement)

• Willingness to work from office in Jamshedpur

What We Offer

• Salary up to ₹15,000 in-hand

• Incentives (for selected processes)

• Professional work environment

• Growth and learning opportunities

• On-the-job training

Preferred Candidates

Immediate joiners

Freshers looking to start a career in BPO

Candidates with prior Customer Support / Call Center experience

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dimna, Jamshedpur.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 50 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Dimna, Jamshedpur.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 50 openings.