Customer Support Executive

14,000 - 25,000 /month

Eyesline Telematics Private Limited

Sector-75 Mohali, Mohali

0 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi, Punjabi

Graduate and above

All genders

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card

Job Description

Are you passionate about customer service, team coordination, and delivering exceptional support? Join Eyesline Telematics and become part of a fast-growing IoT and telematics company transforming fleet management across India.

Key Responsibilities

Coordinate daily service and installation activities with field engineers.
Schedule customer visits and ensure timely job completion.
Handle customer queries, complaints, and service requests professionally.
Track open service tickets and ensure prompt resolution.
Coordinate with the sales, technical, and operations teams for smooth execution.
Prepare daily service reports and maintain accurate records.
Follow up on pending installations, maintenance, and warranty cases.
Monitor engineer productivity and service quality.

Preferred Qualifications

Bachelor's degree in any discipline.
1–3 years of experience in customer support, service coordination, operations, or a similar role.
Strong communication and interpersonal skills.
Good knowledge of Microsoft Excel and computer applications.
Ability to multitask and work in a fast-paced environment.
Experience in the GPS tracking, telematics, IoT, automotive, or electronics industry will be an added advantage.

What We Offer

Opportunity to work with a growing technology company
Professional learning and career growth
Collaborative and supportive work environment
Competitive salary based on experience

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹14,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-75 Mohali, Mohali.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 5 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Sector-75 Mohali, Mohali.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-3 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹14,000-₹25,000 per month. This is a Full Time job and has 5 openings.