A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
14,000 - 25,000 /month
Eyesline Telematics Private Limited
Sector-75 Mohali, Mohali
0 - 3 years Experience in Customer Support / TeleCaller
Full Time
Are you passionate about customer service, team coordination, and delivering exceptional support? Join Eyesline Telematics and become part of a fast-growing IoT and telematics company transforming fleet management across India.
Key Responsibilities
Coordinate daily service and installation activities with field engineers.
Schedule customer visits and ensure timely job completion.
Handle customer queries, complaints, and service requests professionally.
Track open service tickets and ensure prompt resolution.
Coordinate with the sales, technical, and operations teams for smooth execution.
Prepare daily service reports and maintain accurate records.
Follow up on pending installations, maintenance, and warranty cases.
Monitor engineer productivity and service quality.
Preferred Qualifications
Bachelor's degree in any discipline.
1–3 years of experience in customer support, service coordination, operations, or a similar role.
Strong communication and interpersonal skills.
Good knowledge of Microsoft Excel and computer applications.
Ability to multitask and work in a fast-paced environment.
Experience in the GPS tracking, telematics, IoT, automotive, or electronics industry will be an added advantage.
What We Offer
Opportunity to work with a growing technology company
Professional learning and career growth
Collaborative and supportive work environment
Competitive salary based on experience
