Customer Support Executive

21,000 - 26,500 /month*

Evq Technologies Private Limited

Sector 8 IMT Manesar, Gurgaon

₹3,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Domestic Calling

Query Resolution

Industry Type: B2C Sales

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Title

Customer Success Executive – Operations Support

Location

Gurugram,IMT, Manesar sector 8 | Rotational Shifts (Day & Night)Role

Summary

Responsible for handling customer calls, resolving EV charging issues, coordinating with operations, and ensuring a positive

customer experience while protecting company reputation.

Key Responsibilities

● Handle inbound/outbound customer calls professionally

● Resolve live service issues (slot delays, charging, rescue, refunds)

● Coordinate with operations and field teams

● Manage pauses, cancellations, and refunds as per policy

● De-escalate difficult conversations; no abusive language

● Document calls and follow IVR/CRM processes

Skills Required

● Strong communication and listening skills

● Customer empathy & conflict resolution

● Basic understanding of service-based operations

● Ability to work under pressure

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹21000 - ₹26500 per month + Incentives that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Evq Technologies Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 1 Customer Support Executive at Evq Technologies Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.