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Customer Support Executive

salary 16,500 - 17,000 /month
company-logo
job companyEthics Prosperity Private Limited
job location Bilaspur Kalan, Gurgaon
job experience6 - 12 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Logistics
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Meal, Insurance, PF, Medical Benefits
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Job Description

We are looking for a Customer Support Executive to join our team at Ethics Prosperity Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹16,500 - ₹17,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

  1. Who is eligible to apply for this Customer Support Executive job at Ethics Prosperity Private Limited?
    Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, Query Resolution for this Customer Support Executive job offered by Ethics Prosperity Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹16,500-₹17,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bilaspur Kalan, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Bilaspur Kalan, Gurgaon.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 1-1 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹16,500-₹17,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 16500 - ₹ 17000

Contact Person

Virendra Yadav

Interview Address

Ethics Fullfilment Center, Sugal Logistic Park, Tauru Bilaspur Road, Bilaspur, Haryana Pin : 122413, Bilaspur Kalan, Gurgaon
Posted a day ago

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