Hiring: Customer Support Associate
Company: Essencea Infoserv Pvt Ltd
Client: Porter
Location: Remote (Work From Home)
Job Type: Full-Time
Requirements: Must have own Laptop & Wi-Fi/Broadband Connection
Job Description
We are hiring Customer Support Associates proficient in Porter to handle Voice Process through inbound calls only.
Responsibilities
Handle Automated outbound calls
Resolve customer queries and provide accurate solutions
Maintain detailed and accurate records of interactions
Ensure a professional and positive customer experience
Coordinate with internal teams for escalated cases
Ensure data security and confidentiality
Eligibility
Age: 18 to 31 years
Freshers & Experienced candidates welcome
No Target Based Job
Attractive growth opportunities Work From Home flexibility
PF & ESI provided