Customer Support Executive

Hiring: Customer Support Associate (Malayalam & Hindi)

Company: Essencea Infoserv Pvt. Ltd
Client: Porter
Work Mode: Work From Home (Remote)
Job Type: Full-Time
Open Positions: 20

Roles and Responsibilities:

• Perform document verification as per company guidelines.

• If documents are blurred or unclear, call customers and request them to share proper documents.

• Make outbound calls to customers for verification and support.

• Data will be provided by the company.

• Generate and manage 85 leads per day with a target of 35 successful conversions.

• Maintain accurate customer records and ensure a positive experience.

Eligibility Criteria:

• Age: 18 to 31 years

• Education: Minimum 10+2 / Diploma or above

• Languages: Malayalam & Hindi (Mandatory)

• Freshers and Experienced candidates can apply

• Must have own Laptop and Wi-Fi/Broadband Connection (45 Mbps or above)

• Training will be provided online, and training salary will be paid once certified.

Work Schedule:

• Monday to Saturday

• Sunday Fixed Week Off

• Shift Timing: 10:00 AM – 7:00 PM (1 Hour Break)

Compensation & Benefits:

• Take Home Salary: ₹11,000 – ₹13,000 per month

• Benefits: PF & ESI

• Job Type: Full-Time

• Work Mode: Work From Home

Contact HR:
Chendrayudu Kalasala
📱 +91 8977502927
✉️ chendrayudu.k@essenceainfoserv.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹11000 - ₹13000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Essencea Infoserv Private Limited.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 25 Customer Support Executive at Essencea Infoserv Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.