Customer Support Executive

📢 Hiring: Customer Support Associate

🏢 Company: Essencea Infoserv Pvt Ltd

🤝 Client: Porter

📍 Location: Remote (Work From Home)

💼 Job Type: Full-Time

🖥️ Requirements: Must have own Laptop & Wi-Fi/Broadband Connection

📝 Job Description

We are hiring Customer Support Associates proficient in Malayalam to handle Voice Process through inbound calls only.

🔑 Responsibilities

📞 Handle inbound voice process calls

🤝 Resolve customer queries and provide accurate solutions

📝 Maintain detailed and accurate records of interactions

😀 Ensure a professional and positive customer experience

🔗 Coordinate with internal teams for escalated cases

🔒 Ensure data security and confidentiality

🎓 Eligibility

🎯 Age: 18 to 31 years

🆕 Freshers & Experienced candidates welcome

🔄 Rotational Shifts & Rotational Week Off

💰 Salary & Benefits

🏦 Take Home: ₹11,000 – ₹12,000 per month

✅ No Target Based Job

📈 Attractive growth opportunities

🏠 Work From Home flexibility

🏦 PF & ESI provided

📞 Contact HR – Chendrayudu Kalasala

📱 +91 8977502927

📧 chendrayudu.k@essenceainfoserv.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹11000 - ₹12000 per month that depends on your interview. It's a Full Time job in Palakkad.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Essencea Infoserv Private Limited.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at Essencea Infoserv Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.