Customer Support Executive

21,000 - 25,000 /month

Elevate X Solutions

Sector 63 Gurgaon, Gurgaon

1 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Cab, PF

Job Description

Customer Support Associate — Call Centre
Location: Gurgaon sec 63
Salary: ₹25,000 – ₹28,000 CTC
Employment Type: Full-time, 6 days/week (Day shift). Week off: Rotational.
Shuttle: Office-to-metro shuttle service available, both side cab facility.

About the role
We are looking for a motivated Customer Sales Associate to join our call centre team supporting clinic and wellness services. You will handle inbound and outbound customer interactions, recommend suitable treatments and packages, convert inquiries into appointments and sales, and ensure an excellent customer experience.

Key responsibilities

Handle inbound and outbound customer calls, follow-ups, and up-sales.
Understand customer needs and recommend appropriate treatments, packages, and offers.
Convert leads into appointments and closed sales while meeting daily and monthly targets.
Maintain accurate records of interactions and update CRM or booking systems.
Coordinate with clinic/operations teams for appointment scheduling and closures.
Resolve customer queries and objections professionally to maintain high satisfaction and retention.

Who we’re looking for

Graduate (UG) with 1 years of experience in sales or customer service.
Preferred experience in beauty, wellness, clinics, hair science, healthcare, or related services.
Excellent verbal communication in English and Hindi.
Strong sales, negotiation, and objection-handling skills.
Comfortable in a target-driven environment with good interpersonal and convincing skills.
Customer-focused, punctual, and a team player.

What we offer

Competitive CTC: ₹25k–₹28k
Structured work hours (day shift) with rotational weekly off
Shuttle service from office to nearest metro station
Opportunity to work with a leading wellness & beauty brand and grow your sales career

How to apply
Send your CV and a brief cover note highlighting relevant experience to [zaishmanvi@gmail.com /7903419451]. Shortlisted candidates will be contacted for a telephonic interview followed by an in-person assessment at our Gurugram office.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Executive job

What qualifications and experience are required for this Customer Support Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹21,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Gurgaon, Gurgaon.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Sector 63 Gurgaon, Gurgaon.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling with 1-5 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹21,000-₹25,000 per month. This is a Full Time job and has 10 openings.