Customer Support Executive

Job Title: Junior Customer Support Executive

Salary: ₹12,000 – ₹15,000 per month

Working Hours: 10:00 AM – 07:00 PM

Experience Required: 1–2 Years

Location: [KANPUR]

Job Description

We are looking for a motivated and customer-focused Junior Customer Support Executive to join our team. The ideal candidate should have good communication skills in English and the ability to handle customer queries efficiently while maintaining a positive and professional attitude.

Key Responsibilities

• Handle customer inquiries via calls, emails, or chats in a professional manner

• Provide accurate information about products and services

• Resolve customer complaints and issues effectively

• Maintain proper records of customer interactions

• Follow company policies and customer service standards

• Coordinate with internal teams to ensure customer satisfaction

Required Skills & Qualifications

• 1–2 years of experience in customer support or a similar role

• Good spoken and written English communication skills

• Strong problem-solving and interpersonal skills

• Ability to work independently and as part of a team

• Basic computer knowledge and familiarity with CRM systems (preferred)

What We Offer

• Competitive salary package

• Supportive work environment

• Opportunity for growth and skill development

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.