Customer Support Executive

About the Role

Ekansh Global is looking for a dedicated Customer Support & Client Coordination Executive to manage communication with our existing B2B clients. The ideal candidate should have excellent communication skills, a professional attitude, and the ability to maintain long-term client relationships.

Key Responsibilities:

• Maintain regular communication with existing B2B clients.

• Understand client needs and provide timely updates, support, and solutions.

• Coordinate between clients and internal teams to ensure smooth service delivery.

• Build strong, long-term relationships to improve client satisfaction and retention.

• Handle client queries through calls, emails, and messages.

• Prepare basic client reports and follow-ups.

Required Skills & Experience:

• Strong verbal and written communication skills (English & Hindi).

• Experience in customer support, client coordination, or B2B communication preferred.

• Ability to handle multiple clients and maintain positive relationships.

• Good organizational and follow-up skills.

• Professional, polite, and confident personality.

Qualifications:

• Minimum 12th pass or Graduate (preferred).

• 0–2 years of relevant experience (freshers with good communication can also apply).

Salary:

• Competitive salary based on experience.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Ekansh Global Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at Ekansh Global Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.