Customer Support Executive

# Job Title: Customer Support Executive – International Voice Process (UK Shift)

Company: Echoe Assistance Pvt. Ltd.

Location: Operational Office 1, Venugopalaswamy Layout, 100 ft Inner Ring Road, Ejipura, Koramangala, Bengaluru, Karnataka – 560095

Employment Type: Full-Time, Permanent

Work Mode: On-Site

Shift: Night Shift (UK Process)

Open Positions: 20

Notice Period: Immediate Joiners Preferred

Monthly Salary: ₹24,000 – ₹28,000

Language Requirement: Fluent in English

Age Limit: 18 to 31 years

Qualification: Minimum 12th Pass

Experience: 0–1 Year (Fresher's Welcome)

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### Job Overview:

Echoe Assistance Pvt. Ltd. is hiring dynamic and customer-focused individuals for our International Voice Process (UK Shift). This role involves assisting UK-based customers through voice support, delivering prompt solutions, and ensuring a seamless service experience.

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### Key Responsibilities:

• Handle inbound voice calls from UK customers professionally and efficiently.

• Provide accurate information and resolve customer issues promptly.

• Maintain a high level of customer satisfaction with polite and empathetic communication.

• Accurately log interactions and update internal systems as per guidelines.

• Collaborate with internal teams to resolve escalations or technical queries.

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### Candidate Requirements:

• Minimum Education: 12th Pass

• Experience: Freshers and candidates with up to 1 year of BPO/customer support experience are encouraged to apply.

• Skills:

• Excellent English communication skills (verbal and written)

• Basic computer knowledge and typing proficiency

• Strong customer service orientation and positive attitude

• Comfortable working night shifts with rotational weeks offs

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### Compensation & Benefits:

• Fresher's: ₹24,000 CTC (₹21,000 Take-home)

• Experienced: ₹28,000 Take-home + Performance Incentives

• Perks:

• Free pick-up & drop cab facility

• Attractive incentives for high performers

• Opportunity to work in an international environment

• Fast-track career growth for top performers

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### Why Join Us?

If you're passionate about customer service and looking to kick-start your career in international BPO, this is your opportunity to shine. We value communication skills, a proactive attitude, and a willingness to learn and grow in a fast- placed environment.

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• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹24000 - ₹28000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., ECHOE ASSISTANCE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at ECHOE ASSISTANCE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.