Notice Period: Immediate

Shift Timings: Night Shifts

Work Type: On Site

No of Openings: 20

Salary: ₹24000 - ₹28000 INR Monthly

Language: English

Skills: Customer Support

Experience: 0 - 1 years

Qualification: 12th

Age: 18 - 31 years

Description

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Job Title: Customer Support Executive – International Voice Process (UK Shift)

Job Category: BPO

Shift Timings: Night Shifts

Employment Type: Permanent Employment (full time)

Work Type: On-site

Job Description

We are hiring candidates for our International Voice Process to support UK-based clients. This is a voice-based customer support role that requires excellent communication skills, a problem-solving attitude, and a willingness to work in night shifts.

Responsibilities:

• Handle UK-based customer queries via voice support

• Provide timely and accurate resolutions

• Maintain customer satisfaction with a professional and courteous approach

• Log all interactions and update internal systems as per standard process

• Work collaboratively with internal teams to ensure issues are resolved quickly

Requirements:

• Minimum Qualification: 12th Pass

• Experience: Both freshers and experienced candidates are welcome

• Skills:

• Excellent verbal and written communication in English

• Comfortable working night shifts and rotational week-offs

• Basic computer knowledge and good typing speed

• Positive attitude and customer-first mindset

Salary Structure:

• Freshers: ₹24,000 CTC (₹21,000 in-hand)

• Experienced: ₹28,000 in-hand + performance-based incentives

Perks:

• Free cab facility – Pick-up and Drop (both ways)

• Immediate joiners are highly preferred

Work Mode: Work from Office

Location: Bommanahalli, Bangalore

Shift: Night Shift only (UK process)

• We are looking for energetic and motivated individuals who are eager to build their career in international customer service. If you are confident in your communication skills, enjoy solving customer issues, and are open to night shifts, this is the right opportunity for you.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹21000 - ₹33000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., ECHOE ASSISTANCE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at ECHOE ASSISTANCE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.