A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
25,000 - 28,000 /month
Early Jobs
Bommanahalli, Bangalore
0 - 5 years Experience in Customer Support / TeleCaller
Full Time
Roles & Responsibilities
Handle customer queries through voice support and provide appropriate assistance.
Assist customers with basic troubleshooting and service-related issues.
Handle customer queries related to prepaid and postpaid services.
Understand customer concerns and provide clear and accurate information.
Resolve customer issues efficiently while maintaining service quality.
Guide customers through basic service procedures and available options.
Communicate professionally and courteously with customers.
Maintain accurate records of customer interactions and service requests.
Escalate complex or unresolved issues to the appropriate team when required.
Follow company policies, service procedures, and communication standards.
Provide a positive customer experience through clear and effective communication.
Communicate confidently with customers in English and Hindi.
Work comfortably in a 24/7 rotational shift environment.
