Customer Support Executive

16,000 - 20,000 /month

Dtdc Express Limited

Thiruverkadu, Chennai

6 - 12 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Position: Customer Care Executive – Inbound

Company: DTDC

Shift Timings: Morning Shift (9:00 AM – 6:00 PM)

Job Type: Full-time

Job Responsibilities:

- Handle inbound customer calls professionally.

- Resolve customer queries and provide accurate information.

- Maintain a positive and courteous attitude while interacting with customers.

- Record customer interactions and update the system accurately.

- Escalate unresolved issues to the concerned team when required.

- Meet quality and productivity targets.

Eligibility Criteria:

- Freshers and experienced candidates can apply.

- Good communication skills in English and Hindi are mandatory.

- Basic computer knowledge is required.

- Strong customer service and problem-solving skills.

- Willing to work in the morning shift (9:00 AM – 6:00 PM).

Key Skills:

- Excellent verbal communication in English and Hindi.

- Active listening skills.

- Customer-focused approach.

- Ability to multitask and work in a fast-paced environment.

- Team player with a positive attitude.

Interested candidates who meet the above criteria can apply immediately.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Dtdc Express Limited?
Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling for this Customer Support Executive job offered by Dtdc Express Limited.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹20,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thiruverkadu, Chennai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Customer Support Executive job is located in Thiruverkadu, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹16,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.