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Customer Support Executive

salary 15,000 - 25,000 /month
company-logo
job companyDivi Career Solutions Private Limited
job location Nirman Vihar, Delhi
job experience0 - 6 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: B2B Sales
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Customer Support Executive to join our team at DIVI CAREER SOLUTIONS PRIVATE LIMITED. The role offers ₹ 15,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Nirman Vihar, Delhi.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Nirman Vihar, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Contact Person

Renu Verma

Interview Address

, Nirman Vihar, Delhi
Posted 8 hours ago

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