Customer Support Executive

12,000 - 15,000 /month

Dipparv Ventures Llp

Mumbai Naka, Nashik

6 - 12 months Experience in Customer Support / TeleCaller

Replies in 24hrs

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Customer Support Executive

Company: PlywoodBazar.com (Soon transitioning to InteriorBazar.com)
Location: Mumbai Naka, Nashik, Maharashtra
Experience: 0–1 Years
Employment Type: Full-time

About Us

PlywoodBazar.com is a growing startup in the plywood, laminates, hardware, and interior/exterior products industry. We are building a strong B2B platform connecting manufacturers, distributors, dealers, and retailers across Pan India. We are now expanding into the B2C (B2B2C) segment under InteriorBazar.com to connect end customers with verified local retailers.

Job Summary

We are looking for a proactive and customer-focused Customer Support Executive who will be responsible for managing customer relationships, ensuring customer satisfaction, and supporting business growth through effective communication and engagement.

Key Responsibilities

Customer Relationship Management

Build and maintain strong relationships with clients
Understand customer requirements and provide appropriate solutions
Handle customer queries, complaints, and follow-ups efficiently

Customer Engagement & Support

Regularly interact with customers to ensure satisfaction
Maintain a positive customer experience across all touchpoints
Conduct feedback calls and improve service quality

Data Management & CRM

Maintain accurate customer data in CRM systems
Track customer interactions and update records
Generate reports and analyze customer data

Coordination

Work closely with internal teams (Sales, Marketing, Operations)
Ensure smooth onboarding and support for new clients

Required Skills

Good communication and interpersonal skills
Strong problem-solving ability
Basic knowledge of CRM tools and MS Office
Customer-centric approach
Ability to multitask and work in a team

Eligibility Criteria

Graduate in any field
0–1 year experience in customer service, or sales (Freshers can apply)
Languages: English & Hindi (Mandatory)

Salary & Benefits

Salary: 12k-15k + Incentives
Performance-based bonuses
Opportunity to grow in a startup environment
Exposure to B2B and B2C business model

Work Location

PlywoodBazar.com
E-Wing 407, Business Plus, Next to Sai Square,
Near Mumbai Naka, Tidke Colony, Nashik – 422002

How to Apply

Send your resume to: admin@plywoodbazar.com
Contact: 7905825172

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹12,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mumbai Naka, Nashik.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Mumbai Naka, Nashik.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 5 openings available.