Customer Support Executive

14,000 - 21,000 /month

Digitide Solutions Limited

Gomti Nagar, Lucknow

0 - 6 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

🚨 Hiring: Customer Support Executive (Voice Process)

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives (Voice Process). The ideal candidate will be responsible for handling customer queries efficiently while maintaining high service standards and delivering a positive customer experience.

📌 Location- Gomti Nagar, Lucknow

💼 Job Responsibilities

~Handle inbound customer calls in a professional and courteous manner

~Resolve customer queries and concerns effectively within defined timelines

~Maintain accurate records of customer interactions and transactions

~Follow company processes, policies, and quality standards

~Ensure high levels of customer satisfaction through excellent service

🎓 Eligibility Criteria

~Minimum qualification: 12th Pass (Undergraduate)

~Freshers are welcome to apply

~Aadhaar must be linked with a nationalized bank account

~Candidate should not have prior enrollment in NAPS

~Minimum 6 months of experience preferred

🧠 Skills Required

~Good communication skills (Level 4 & above)

~Typing speed of minimum 25 WPM

~Basic computer knowledge

~Strong customer-handling and problem-solving skills

⏰ Work Schedule

~9-hour shift within a window of 7:00 AM to 3:00 AM

~Rotational shifts (Male candidates)

~No night shifts for Female candidates

~6 days working

💰 Compensation & Benefits

~Experienced Candidates: ₹21,000 CTC/month (Approx. ₹19,000 in-hand)

~Freshers: ₹14,500 stipend (Approx. ₹14,000 in-hand)

🎓 Training & Onboarding

~30 Days Work From Home (WFH) Training

~Post training: Work From Office for nesting, certification, and operations

📞 Contact Details

Phone: +91 7581049610

Email: hrambika.jobupdateindia01@gmail.com

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹14,000-₹21,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gomti Nagar, Lucknow.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 99 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Gomti Nagar, Lucknow.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹14,000-₹21,000 per month. This is a Full Time job and has 99 openings.