Customer Support Executive

14,000 - 22,000 /month*

Digitide

Raniganj, Hyderabad

₹5,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Customer Support: Handle inbound and outbound calls professionally to resolve customer inquiries, complaints, and issues.
Information Management: Provide accurate, valid, and complete information by using the right methods/tools.
Data Entry: Maintain, update, and manage customer information in the database/CRM system.
Adherence: Follow communication scripts, procedures, and policies (e.g., COPC, ISO 27001).
Performance: Meet or exceed call quality, productivity, and customer satisfaction targets.
Escalation: Identify and escalate complex issues to higher management when necessary.

Required Skills and Qualifications

Communication: Excellent verbal and written communication skills in the required language(s).
Active Listening: Ability to understand customer needs and respond appropriately

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹22,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Raniganj, Hyderabad.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 99 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Domestic Calling, International Calling.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Raniganj, Hyderabad.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling with 0-1 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹14,000-₹22,000 per month. This is a Full Time job and has 99 openings.