Customer Support Executive

14,000 - 22,000 /month*

Digitide

Raniganj, Hyderabad

₹5,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Domestic Calling

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Customer Support: Handle inbound and outbound calls professionally to resolve customer inquiries, complaints, and issues.
Information Management: Provide accurate, valid, and complete information by using the right methods/tools.
Data Entry: Maintain, update, and manage customer information in the database/CRM system.
Adherence: Follow communication scripts, procedures, and policies (e.g., COPC, ISO 27001).
Performance: Meet or exceed call quality, productivity, and customer satisfaction targets.
Escalation: Identify and escalate complex issues to higher management when necessary.

Required Skills and Qualifications

Communication: Excellent verbal and written communication skills in the required language(s).
Active Listening: Ability to understand customer needs and respond appropriately

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Digitide.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 99 Customer Support Executive at Digitide
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.